Tag Archives: dr. hook

Dr. Hook Part of Convoy That Helps Special Olympics

When a call comes from the Winnipeg community, Dr. Hook Towing answers with enthusiasm. We consider it an honour to help organizations throughout our city with their charitable projects that help others. Over course of the next few blogs, we’ll be sharing with you the stories of organizations who we’re happy to support in Manitoba.

The Manitoba Trucking Association has become known for being a true brotherhood in our province, and the kinship is never more visible in Winnipeg than at the annual World’s Largest Truck Convoy.

Taking place every September, the convoy brings together Manitoba companies in a site that is really something to behold.

Dr. Hook was proud to be part of this year’s convoy, which took place on Saturday, September 15. It was one of five concurrent convoys that took place across Canada, including events in Winnipeg, Halifax, Saskatoon, Paris, ON and Moncton, NB.

Across all cities, 351 trucks took part in the convoy and raised almost $200,000 for various charities. The Manitoba convoy alone saw 141 trucks, with more than $65,000 raised for Special Olympics.

Dr. Hook in the Community – Red River College

When a call comes from the Winnipeg community, Dr. Hook Towing answers with enthusiasm. We consider it an honour to help organizations throughout our city with their charitable projects that help others. Over course of the next few blogs, we’ll be sharing with you the stories of organizations who we’re happy to support in Manitoba.

There’s no question – education comes at a price.

As we’ve seen recently, the rising costs for post-secondary education are not going to slow down, so the opportunity to help students out is one we couldn’t pass up.

That’s why, this past February, Dr. Hook was a sponsor for Red River College’s entry into a skills Canada Manitoba competition, which saw students in skilled trades and technology to build a modified 1933 Ford car.

The car would go on to provide valuable experience for the participating students, while also serving as a fundraiser – lottery tickets were distributed for the opportunity to own the revamped ’33 model. The work by the students was also on display at World of Wheels and at several events over the summer.

“Our motto at Skills Canada Manitoba is supporting career development through education and technology, and we’re really excited that the students are going to be able use their education and skills working on this project,” said Maria Pacella, executive director of Skills Canada Manitoba, in an interview with Red River College.

To learn more about Skills Canada Manitoba, click here.

What to do if the “Check Engine” Light Comes On

Today’s automobiles are sophisticated machines.  The engine might provide the power, but at the heart of the vehicle is a computer monitoring numerous systems, making compensations for everything from engine temperature to exhaust temperature to the habits of the driver.

When the computer detects a condition that it cannot correct, it will inform the driver, usually by displaying the “Check Engine” light.

Many people don’t notice this indicator on their dashboards, or worse, they ignore it.  “Check Engine” could be displayed for anything from a loose gas cap to failure of a critical engine component that could, if not addressed, destroy the engine.

If your car displays this warning, find out why!  Check any other gauges or warning lights that your car has for other signs of trouble, especially concerning temperature or oil pressure.  Drive the car to a safe location and check to make sure there’s no smoke, steam, leaking liquid, or other signs of trouble.  If you’re comfortable doing so, check the oil level.  Be careful, components under the hood can be extremely hot, especially if there’s been a malfunction.

If you don’t find any signs of immediate problems, it’s likely okay to drive the car (preferably to a mechanic for service).  If you’ve found any of the above problems, or anything else that suggests that something’s not right with your car (noises, smells, etc.) then don’t risk damage – call the experts at Dr. Hook Towing and Recovery for roadside assistance.  A uniformed, trained professional will be dispatched to your location, and will be able to help diagnose the problem further.  If possible, you can continue your journey.  Should your vehicle require towing, Dr. Hook can arrange for speedy and safe transport for your vehicle to wherever you choose.  To reach Dr. Hook, Call 956-HOOK (4665) or Toll Free 1-800-561-4665.  To enroll in the Guaranteed Roadside Assistance Program, which assures speedy service even peak usage times, visit this link.

Dr Hook Contributes to Breast Cancer Awareness

We are proud to introduce our newly colored truck to our fleet of Winnipeg Tow Trucks.

As part of our contribution to bringing awareness to the battle against Breast Cancer, we have recently taken one of our brand new tow truck and wrapped in pink.

The Breast Cancer Awareness truck will be driving the streets of Winnipeg helping not only those who require Roadside Assistance, but those fighting breast cancer.

Stay tuned to find out more on the Dr. Hook Breast Cancer Awareness tow truck.

Our Business is Keeping Your Business Moving

Your business runs on wheels, and your customers rely on you to keep those wheels rolling. Late deliveries, missed appointments and lost man-hours cost money. When one of your rigs breaks down, you need to know that there’s prompt, professional help just a phone call away.  Getting the right equipment to the scene as quickly as possible is essential to your bottom line. You can’t afford  long waits, or hit-and-miss phone calls. You need to get your vehicle back in service as quickly as possible, and your driver out of harm’s way. You need one phone number you know you can dial to reach people who will get those wheels rolling for you again, safely and efficiently.

At Dr. Hook Towing, that’s not just our business, it’s our commitment to you. With over 600 years of combined experience, and more than 65 state-of-the-art vehicles available to handle any size job, our team of highly-trained professionals is dedicated to delivering courteous and efficient service to every customer, on every service call. Our business is helping people, and treating each person with dignity and respect. So when you make that call, know that you can rely on Dr. Hook Towing to dispatch the best-trained, best-equipped heavy equipment towing operators in Manitoba, to keep your business moving.

Why Us?

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Well, that answer is easy….not simple, but easy.  First and foremost, Dr. Hook has a proven reputation for having a give-and-take relationship with our community.  We happily take the honor of being known as the best, and we give back everything we can to our community.  We contribute back to our community through numerous different programs including Teddy Bear Picnic, Children’s Festivals and Events, United Way Semi Truck Pull, Relay for Life, and many more.

Secondly, we are known for our safety measures to protect our employees, our customers, and the public.  We make sure all of our employees are trained to the fullest extent, and continue this training on a daily basis.  We are certified and insured through numerous different industry leading training programs, and were recently a huge part of the passing of the “Move Over Law” for Tow Trucks, further protecting the public.  Our staff wears additional clothing and equipment, including reflective vests, hard hats, and safety glasses, to push our safety measures even further.

Third, we are the “big dog”.  We are the largest, and most professional towing company in the area and always provide first class service.  Our fleet is large, and in-charge, and consists of more than 10 Heavy Duty Trucks, numerous Medium and Light Duty trucks, over 12 Tilt Deck Trucks, a Trailer Division, and an Air Cushion Recovery Division, all being operated by certified and insured operators.  Add our GPS Dispatch Technology and Roadside Assistance Program, and you have your answer.

That is why we are the Best!

Equipment Moving – Emergent Services

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Being ranked number one is not an honor we take lightly here at Dr. Hook. We strive to maintain our spot in the towing industry on a daily and even hourly basis. We keep up with the most efficient technology, have the highest trained staff, and our machinery and equipment is second to none. We have equipment that is immediate, and on-demand for almost anything you can think of. Drove your plane into a lake? We will be the ones to fish it out, quickly, efficiently, and always with our famous “first class” customer service.

All of our emergency equipment and operators are certified and fully insured. Our equipment ranges from Heavy Duty, Light Duty, Tilt Decks, and even Air cushion Recovery. The Heavy Duty Trucks are the 3 axle trucks that can tow up to 50 tons. These are the trucks that we use for Motor vehicles, Buses, and any other large vehicle that needs towing. Our Tilt Decks are what we use for items such as jungle gyms, golf carts, bobcats, boats, etc. And that predicament that we’ve all seen once or twice before: the jackknifed semi, or that plane that is supposed to be in the air, not in the lake. For those instances we have our Air Cushion Recovery Units. We use these for uprighting large vehicles, up to 5 ton trucks, over-turned containers, and sunken treasures….I mean, airplanes. As with all our services, they are available 24 hours a day, 7 days a week. These situations don’t always happen Monday thru Friday, so we are available every day.

Roadside Assistance Program

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We pride ourselves on being the company that can give assistance in your time of need, therefore, our Emergency Roadside Assistance Program is the core of our company. We utilize our professional staff and our state of the art dispatch technology to bring you prompt and courtesy assistance. Whether it is a flat tire, running off the road, or trying to make it that extra exit without a fill-up. We’ve all been there, and we would love to be the one that you call on when help is needed most.

As with every aspect of our business, our Roadside Assistance Program exceeds the expectations of our clients, and we are rated higher than all of our competitors. At Dr. Hook, members come first, and always will. Our emergency and urgent services are provided with the utmost promptness and professionalism. Our trained customer service professionals answer your calls 24 hours a day, 7 days a week, 365 days a year. They dispatch your call and an exact arrival time is given. You are then greeted by a uniformed, trained professional, and treated to a first-class experience from start to finish. Our services include: changing a flat tire, refilling gas, dead battery jumps, or helping with a wrong turn into a ditch. These instances are daunting, and troubling for all of us, but they are a fact of life. We would love to be the ones to make your fact of life as easy as possible.

GPS Technology – Efficiency in Dispatch

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Dr. Hook is proud of being ahead of the game and staying current with the times.  We pride ourselves on our excellent GPS technology, and our top spot in the towing industry.  We have over 65 various towing vehicles that allow us to stay in the top ranking spot of Canada’s towing companies.  These vehicles aren’t the simple beastly trucks you are used to seeing on the road.  They are equipped with state-of the-art GPS tracking technology.  What does that mean to you?  The benefits for this technology are endless, and mutually shared between you as a customer and us as a company.

First and foremost, the GPS tracking basically turns our dispatchers into air traffic controllers.  It gives them the ability to see the locations of all vehicles in “real time” and helps with the efficiency of helping our customers, which is always our first priority.   GPS allows us to pinpoint, at any time, where our fleet of vehicles are, which calls have the highest priority, which trucks are en-route, and an almost exact to-the-second arrival time, as well as distinguishing which “type” of truck is nearest to each call location.  This allows us to stay ahead of the competition, and provides tools necessary to keep our customer service, speed, and accuracy above the rest.  Behind the scenes, it also allows us to run more efficiently, simplify staff training, reduces costs, and reduces idle working hours, which means more savings for us.  And you guessed it, more savings for you, the customer.