Tag Archives: vehicle recovery

We Are In The Business of Helping People

carDr. Hook Towing is always ready to help, no matter what the circumstance may be. Here are a few recent testimonials from our customers:

I wanted to write to tell you how much I appreciated one of your drivers, Karl, on a recent vehicle tow. On Sunday, my vehicle seized and wouldn’t start. Upon arrival (which was very quick by the way), Karl noticed that I was with my 5 year old daughter who was holding a present – we were on-route to a birthday party at Skyzone at the time. He asked if we had a ride, I said I was just going to call a cab from Ikea, and he then offered us a ride to the party! My daughter was thrilled that she got there in time and didn’t miss anything (as well as got a ride in a huge truck). Since Karl was heading to the PointeWest Auto Park to drop off my vehicle, and I’m in St. James, he also dropped me off since I was on his way. I’m sure that providing rides to customers isn’t a regular thing, but I have to tell you that it really meant the world to my daughter that she was able to get to her party and going that extra mile was greatly appreciated by me. Please pass on my thanks again to Karl and please forward this note to his supervisor.

D’Arcy L.

I wanted to tell you about exceptional service that we received from Shane on Tuesday. My husband’s jeep was being loaded into a moving semi-trailer and the ramps shifted, dropping the rear wheels to the ground, leaving the front wheels inside the semi-trailer. Shane was called to get the jeep safely into the semi-trailer. When he arrived we were very upset about the events but he explained every step he was doing and provided us with the reassurance we needed. He expertly got the jeep into the semi without causing any further damage. I know that this was not an easy task and we wanted to let you know that we appreciated his expertise and professionalism.

Thank you,
Myrna and Dean S.

I just want to drop you a line about one of your drivers. Last Wednesday I locked the keys in my truck at a Tim Hortons parking lot. One of your drivers took time out of his day to give me a hand. Literally within a minute he unlocked the door for me. I offered to buy him a coffee, which he politely declined. With a hand shake and a smile he was gone. Going forward I will call Dr. Hook for all my towing and road emergency services. And recommend your organization any opportunity I have because of that individual. His truck was 467.

Ed G.

To view more testimonials, click here. For roadside assistance, tow truck service or vehicle recovery in the U.S. and Canada, call 1-800-561-4665 or Dr. Hook Towing online.