Lisa - Re: Driver #422 - A Dr Hook Driver drove past me in the Wawanesa Lot at Main & Broadway I needed a Boost. But did not have any cash, I offered to go to the bank machine, the driver declined and Boosted my car for free. Thank you Dr Hook
Hugh from Private Property Account PP- Called to say thanks for being so quick in removing the vehicle from his parking stall in the private parking lot. “Your guys are amazing at their job” ,“Keep up the good work.
Janelle - She wanted us to know that our driver # 277 did a very good job for her and obviously knew what he was doing. She also wanted us to know our Call Takers were very Professional.
Mr Quigley. Driver #474 was extremely helpful and is a very nice young man. I had been in an accident and had presents and food for the Christmas cheer board in my vehicle. Driver #474 took the vehicle, presents , food and myself to the Cheer board and delivered the items before towing the damaged vehicle to MPI. #474 is going a great job.
Rick K. I want to extend a well-deserved thank you to operator #383 for the excellent service he provided to transfer two vehicles for me this morning. As usual with Dr. Hook, the services you've given me over the years have always been second to none. Again, thank you!
Deen W. I am a truck driver and would like to acknowledge your employee, R. Roberts, who towed me off the Perimeter Hwy on Friday May 30, late afternoon - rush hour traffic. What a pleasurable man he was even when faced with some of the worst traffic challenges. You are blessed to have such a personable and dedicated employee.
Jackie M. Just wanted to say a great big Thank you to driver#390 truck #19 he saved the day and my two very hot dogs as they were locked in my car! It was almost 30degrees outside and the car parked in full sun! Dr Hook arrived like a knight in shining armour to rescue my dogs who were getting rather stressed as was I. So I THANK YOU again for a job well done and I didnt have to break any windows.
Barb. Cory did a tire change for Barb today. She stated it was the best service she has had from a tow truck driver. He was very efficient, fast and courteous!
Congratulations on doing a superb job on the organization, set up and operation of the U2 360° World Tour stop in Winnipeg, on May 29th. All of your hard work paid off in creating an amazing concert experience that will be remembered by the public for years to come.
The U2 360° World Tour noticed and appreciated your attention to detail and relentless determination to put on a first class event. I have received several compliments from the Tour staff on how "Text Book" the load-in and running of the concert was executed. I feel very fortunate to have had all of you on our team.
I would like to thank everyon for the part you played in stagin the highest attended event in the history of the Province of Manitoba.
Tannis. Was very pleased with the service she was provided last night and said that Anthony knew what he was doing and got her out of the ditch when CAA said that they would not touch the vehicle. She would also like to speak with Anthony as she is trying to get reimbursed from CAA because they would not pull her out because she was in an inch of water.
Note, Tannis has now signed up for Dr Hook Roadside Assistance and is cancelling her CAA membership as we were there to help her when she needed it.
Jeff. Called today to complimenting Rob E. on a job well done. He stated that Rob went out of his way to help Jeff out.
Joyce B. Called today she would like thank us for towing her daughter's Land Rover from Main st. "The Service and driver were "excellent"
F, Bown Called to thank Dr Hook and driver # 442 Ryan for the " speedy" pickup of her damaged vehicle off Maryland .
Edwardo S. Called to thank us for the "Great Job" helping his wife out when he called for a Tow for her as she was stranded in traffic.
Joyce K. Called to compliment Driver 245 Cooter, he came to tow her vehicle. She was in a panic because she never had a Tow before. She is grateful to him for explaining the process as to how he would tow her vehicle. She mentioned"he put my mind at ease", "he was also very nice and well mannered". She wanted us to know that she appreciated his assistance very much
I hope you can pass my thanks on to one of your drivers. Unfortunately, I don't know who it was.
At about 4:15 on Thursday, September 03, I was riding my bike on Main Street near Jefferson (in Winnipeg.) I was hassled by an impatient driver, which I'm sure you agree can get a bit dangerous.
One of your operators was passing by, and stopped for a moment to speak to the driver, advising him to settle down and be patient. Sadly, the guy in the car didn't respond. But it was encouraging to me to realize that your man had the integrity to speak out against this unsafe driver. I was too busy dodging the car to get a number or anything from the truck.
Although I often commute by bike, I own two cars. Thanks to your operator, should I need a tow, I will contact Dr. Hook first.
A week ago my truck broke through the ice on Lake Winnipeg and I called Dr Hook to see if they could get it out. They said they could and came out immediately. Your guys worked their asses off and didn't give up even when I was ready to, they insisted they would get my truck safely to shore and after countless failed attempts we finally got my truck out of the ice. If not for their persistence and hard work my truck would be sitting at the bottom of the lake right now and I'd be shopping for a new vehicle. So I just wanted to acknowledge all their hard work and truly going beyond what would be expected, you have some great employees there.
Just wanted to drop a line and say thanks to Rosa and everyone at Dr. Hook for the excellent service. It's nice to know that you can still call a tow company in Winnipeg as a newer business and get excellent service.
General Sales Manager
NOTT Autocorp Ltd.
The tow truck driver that attended to our house yesterday evening (Tuesday, January 18th, 2011) was very professional and personable. Please pass along the "thank you" to Channing.
Administrative Process Supervisor
Public Works Department
Streets Maintenance Division
#104 - 1155 Pacific Avenue
PH: (204) 986-4740
FAX: (204) 986-5566