The individuals listed below have over 425 years experience added to our other employees years of experience would put us in excess of 600 years of work experience at Dr Hook Towing. This does not include any experience these individuals have experienced in this industry under the employ of other Towing Companies. Currently no other Towing Firm in Manitoba has the industry experience of Dr Hook. Our Employees are constantly trained, upgraded, and certified in all aspects of the Towing and Recovery Industry. As previously mentioned we have several individuals that have been with us for long periods of time this adds to our stability and experience and make us leaders in our industry.
-Dr Hook Towing Services Ltd.
Nick and Julie Roscoe: Owners
Nick has been involved in the Towing industry for 37 years. He has owned and operated Dr Hook Towing together with his wife Julie Roscoe since 1982. The company has grown from a start of half a dozen trucks and 10 employees to over 80 fleet vehicles and 120 employees. Nick has overseen the day to day operations and Julie heads up the Administration and Accounting offices. Together they have at least 65 years of experience between them in the towing industry, not to mention that this business operates 24 / 7/ 365.
Sheldon Sass: Impound Services Manager
Sheldon has been in complete control of our Impound services for the last 10 years. Sheldon is responsible for vehicle disposition through Auctions and Compliance with Procedures set out under the Garage Keepers Act. Sheldon is also active in the WPA Lien collection process. He oversees the daily operation of both of our Impound Lots. Sheldon is also one of our Subcontractors and supplies us with 4 tow units.
Ed Kirby: Safety / Hazardous Material / Environmental Supervisor
Ed has been associated with Dr Hook since 1994 , seventeen years. Ed Started as Light Duty Operator, and then became "Wreck Master" Certified. He then joined the Heavy Towing and Recovery Division. Ed has since obtained Certification in the following: TDG (Transportation of Dangerous Goods), NFPA (National Fire Protection Agency) , HAZMAT Technician (HAZWOPER), Spill Management, JLG Aerial Platform Instructor Certified, National Defence (Unit Environmental and Hazardous Materials Officer). Safety Investigation Training(Safety Manitoba) and Oshkosh Fire Truck Factory Certified Technician.
Colleen Sass: Admin Services
Colleen has been involved in the day to day operations for the last 20 years. She has had many responsibilities during this time and is currently the Head of our Accounts Receivable Dept., Chairman of The Workplace Safety Committee, and Director of our Drug Testing program. Colleen is also one of our Subcontractors and supplies us with 4 tow units.
Val Miron: Admin Services
Val has been with us for 25 years. She has held many positions within the company, primarily in Dispatch and Office Management. Val is currently a senior member of the Accounting Dept.
Scott Rose: Operation Manager 341 Stanley
Scott has been with Dr. Hook for the last 22 years. During this time he has been a Light Duty Driver, Owner Operator, and Heavy Duty Operator. Scott is currently the Operations Manager at 341 Stanley. He is responsible for the day to day Operations at this location.
Rob Roscoe: Senior Operator
Rob has been with Dr Hook for the last 15 years. He was originally an Owner Operator then transitioned to a Company Driver. Rob is a Senior Driver in Our Heavy Towing and Recovery Division and is also a senior member of the Safety committee.
Shane Clifford: Operations Manager 75 Lowson
Shane has been with us for 23 years, He originally was a Sub Contractor, then became a Lead Dispatcher for over 15 years and since has moved to be an Operations Manager. He is responsible for all Dispatchers at 75 Lowson and several of our divisions. Shane is also involved in the WPA liens Collection process.
Ernie Melnychuk: Impound Services
Ernie has been with us for 14 years and is a senior employee for Impound services at Lowson. He primarily deals with all phases of Impounds for the WPA and WPD.
Eric Roscoe: Operator
Eric is involved in our Heavy Duty Towing and Recovery Division. He is also one of our Sub contractors and provides us with 2 light duty tow units and has been with us for 6 years.
Neil Doerksen: Dispatcher
Neil has been with us for 10 years. He is one of our daytime lead Dispatchers and is in charge of Dispatching all fleet calls 07:00 to 19:00 4 days on 4 days off. He is well versed in the new GPS Dispatch system.
Antoine Phaneuf: Dispatcher
Antoine has been with us for 6 years. He is one of our daytime lead Dispatchers and is in charge of Dispatching all fleet calls 07:00 to 19:00 4 days on 4 days off. He is well versed in the new GPS Dispatch system.
Kathy Kuzma: Dispatcher / Night Supervisor
Kathy has been with us for 22 years. She started as a Night Dispatcher and is now the Night Shift Supervisor. Kathy is responsible for all Night time operations / dispatch located at 341 Stanley.
Wes Kaltenbach: Senior CSR
Wes has been with us for 22 years; first as a driver; then moved into the CSR position and is a lead CSR working for the Dispatch at Stanley.
Shane Baziuk: Senior Operator
Shane has been with us for 19 years. He started off as a CSR; then moved to Dispatch. He later moved into our Tilt Deck Division and is now a Senior Operator. He is also a long time Safety Committee Rep.
Gab Benson: Admin Services
Gab has been employed with us for 22 years; she heads our Payroll and Payables Department.
Brad Plourde: Senior Operator
Brad has been with us for 14 years. He started as an Owner Operator, and then moved into our Equipment moving Division. Brad is also a trainer for Lift Trucks and is an active member of the Safety Committee.
Destiny Mc Callum: CSR Supervisor
Destiny has been with us for 13 years. She started as a CSR and has moved up to Senior CSR Trainer and as CSR Supervisor.
Russell Roberts: Operator
Russell has been with us for 8 years. He started as a CSR; then moved to Night Dispatcher; he later moved to his current position as a Heavy Tow Operator.
Tim McRae: Operator
Tim has been with us for 13 years. He is a senior operator in our tilt deck Division.
Rob Edge: Operator
Rob is an Operator in our tilt deck division and has been with us for 10 years.
Gary Greenaway: Operator
Gary has been with us for 18 years and is a senior Operator in our Heavy division.
Sukhbir Dhillon: Subcontractor
Dhillon has been with us for 16 years as a Subcontractor / Driver.
Grant Kabez: Subcontractor
Grant has been with us as a Sub Contractor for 22 years.
Fadis Kais: Subcontractor
Fadis has been with us for 14 years and provides us with 4 light and medium duty tow units.
Craig Carleton: Subcontractor
Craig has been with us for 20 years and provides us with 2 light and medium tow units.